For emergencies, please call (206) 362-4114 for immediate assistance.

If your kitchen equipment needs repair or service, please download our Service Request Form, fill out the requested information, and submit it by pressing the "Submit form" button at the bottom of the form. (If your email software is not set up for automatic form submission, save the completed form to your hard drive and send it as an attachment to:

We attempt to respond and quote all service requests within 24 hours. Once we receive your request, we will determine if the manufacturer has approved warranty service on your unit. You are responsible for any service charges that are not covered by the manufacturer’s warranty. Such charges, if any, will be disclosed to you prior to performing any services.

picture of online service form

Click here to download our Service Request Form